Shipping policy

# Shipping Policy

## Processing Time
All orders are processed within 1–3 business days after payment confirmation.

## Shipping Times
* United States: 7–15 business days
* Europe: 7–20 business days
* Rest of the world: 10–25 business days

**Please note:** Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control.

Delivery times may vary depending on the supplier and destination country.

## Shipping Costs
Free shipping on all orders (standard delivery only).

## Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order on the carrier's website.

## Missing or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us at hello@los-store.shop. We will investigate the issue with the carrier and provide a resolution.

## Incorrect Shipping Address
We are not responsible for delivery failures caused by incorrect or incomplete shipping addresses provided by the customer. If an order is returned to us due to an incorrect address, the customer will be responsible for any re-shipping costs.

## Important Notes
- Orders are fulfilled by our trusted suppliers through the Syncee network.
- We work with suppliers located in the US, Europe, and other regions to ensure quality and reliable delivery.
- Customs duties and taxes may apply for international orders and are the responsibility of the buyer.

## Questions?
Contact us at: hello@los-store.shop