Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Shipping Times

• United States: 7–15 business days

• Europe: 7–20 business days

• Rest of the World: 10–25 business days

Please note: Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, severe weather, or other events beyond our control.

Delivery times may vary depending on the supplier and destination country.

Shipping Costs

We offer free standard shipping on all orders.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 24–72 hours for tracking information to become active after your order has been shipped.

Missing or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at support@libertyonlinestore.online.

We will investigate the issue with the shipping carrier and keep you informed throughout the process.

If a package is confirmed as lost by the carrier, we will offer either a replacement or a full refund.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delivery failures caused by incorrect or incomplete shipping information provided by the customer.

If an order is returned because of an incorrect shipping address, the customer will be responsible for any additional shipping costs required to resend the order.

Important Information

• Orders are fulfilled by our trusted fulfillment partners located in the United States, Europe, and other regions.

• Customs Duties and Taxes 

  By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.

  Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.

  Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.

  The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.

  To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.

  The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.

• Shipping times may vary during holidays, peak seasons, or due to circumstances beyond our control.

Questions?

If you have any questions regarding shipping, please contact us at:

support@libertyonlinestore.online